Your privacy is important to us. This Privacy Policy explains how The Sparkle Squad (“we”, “us” or “our”) collects, uses and discloses your information when you visit www.sparklesquad.com.au (the “Site”).

1. Information We Collect

a. Personal Information

• Name, email address, phone number, postal address when you inquire or book services

• Date of birth or children’s ages (if provided for event planning)

b. Usage Data

• IP address, browser type & version, pages visited, time and date of visit, referring/exit pages

c. Cookies & Similar Technologies

• Cookies, web beacons, local storage and comparable tools to enhance site functionality and analytics

2. How We Use Your Information

• Provide & Manage Services: Process bookings, send confirmations and reminders

• Customer Support: Respond to inquiries and feedback

• Personalisation: Tailor content, offers and event recommendations

• Marketing Communications: With your consent, deliver newsletters, special offers and promotions (you may unsubscribe at any time)

• Analytics & Improvement: Analyse Site usage to enhance features and performance

• Legal Compliance: Fulfil legal obligations and resolve disputes

3. Sharing & Disclosure

We do not sell or rent your personal information. We may share information with:

• Service Providers: Venue partners, payment processors, email platforms (only to deliver services)

• Regulatory Authorities: When required by law or to protect our legal rights

• Business Transfers: In connection with a merger, sale or asset transfer (you will be notified)

4. Cookies & Tracking

• You can manage cookie preferences via your browser settings or our cookie banner.

• Disabling cookies may affect Site functionality.

5. Your Rights

Under Australian privacy laws, you have the right to:

• Access and request a copy of your personal information

• Correct any errors or request updates

• Delete your personal information (subject to legal obligations)

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@sparklesquad.com.au.

6. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined above, or as required by law.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have unintentionally collected such data, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy at any time. The date of the latest revision will appear at the top. Continued use of the Site after changes constitutes acceptance of the revised policy.

Contact Us
If you have any questions or concerns, please email info@sparklesquad.com.au

The Sparkle Squad